CitiFinancial Frequently
Asked Questions (FAQ)

From applying for your first loan to managing
your account online and more, find answers to
frequently asked questions about CitiFinancial. 

Applying online

How long does it take from the time I submit my application to when I find out whether I am approved for a loan?

If you apply for a loan online today, you will receive an email response in minutes, and your application will be transferred to your local branch. A Lending Specialist will contact you to discuss your options, and you could have the money you need the same day as you apply.

How do I know if I will qualify for a personal loan?

Loan decisions are made at your local branch and are based on a variety of factors, including your credit history and ability to pay back the loan. Apply for a loan online today or visit your local branch for more information.

Does it cost anything to apply online?

There are no fees to apply online for a personal loan from CitiFinancial, and you are under no obligation to accept the offer presented to you.