Contact CitiFinancial

Have questions about our products, services or loan management? Get the information you need, where, when and how you need it. 

Communicate your way

We’re just a quick click, a local call or a short drive away. Our website is packed with the information you need to make an informed decision, including frequently asked questions, and our Lending Specialists are available by phone and in-branch to answer any additional questions you may have.


Contact info 

24 hours a day, 7 days a week 800-995-2274
TTY: 800-637-8878

CitiFinancial Customer Service

630 René-Lévesque West,
suite 1400
Montréal, QC H3B 4Z9


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Have questions?

Find answers to frequently asked questions about our products, how to apply, how to manage your account online and more.